Improving Your Business
Great ways to improve your business that really work in today's market, such as, social media, online surveys, telemarketing, focus groups, survey forms, and mixing with your customers. Utilizing these tips will increase your customer's trust and increase your profits.
Ways to Improve Your Business
Marketing-Advertising your business can be done via the internet, television, radio,newspapers,telephone, magazines, and the best way-word of mouth. Get people talking about your business and you will attract more business.Utilizing social media-Free way to promote your business using Facebook, Twitter, and LinkedIn.Scroll down to see more great ways to improve your business!
More Great Ways to Improve Your Business
Creating online surveys-Companies like Zoomerang.com and SurveyMonkey.com will help you create surveys your customers can take online. Both have templates you can use to create the surveys, embed codes so you can put them on your website and have a small fee if you go over 100 users. Surveys give you a better idea of what your customer likes, dislikes, wants, and does not want so you will know what goods, products, and services you need to provide for them.
Telemarketing-A good telemarketing company will develop a survey and get an important cross section and valuable information about your target customers. This option can be more costly and time consuming than social networking. If you decide to use a telemarketing company (usually used with high end goods and services), be prepared to pay for their services.
Focus groups-Marketing firms tend to hold focus groups to help you improve your business but you will have to pay anywhere from $50-$150 to acquire there services. An affordable alternative is to hold your own focus groups by being the moderator or utilizing someone in your business as one to lead the discussion. Be sure to video record your focus group and make a written recording from it for your records so that it can be analyzed later to determine which idea's would be mostly likely to be profitable.
Identifying your customers-Decide who your target market is (people who would most likely be interested in your goods, products, or services). Once you know who your target market is you can make adjustments to your advertising that can relate to them.
Use chat boxes on your website-Using a chat box offers your customer and easy way to contact you and most chat boxes can be operated from you and your employee's cell phone so you can respond to customers needs quickly. This builds customer trust and establishes a direct line of communication with them without the stress of waiting on hold during a telephone call for extended periods of time.
Mixing with your customers-Don't be afraid to ask your customers (either face to face or on the internet) about the goods, products, or services you provide. This will give you valuable insight into what they want and like.
Telemarketing-A good telemarketing company will develop a survey and get an important cross section and valuable information about your target customers. This option can be more costly and time consuming than social networking. If you decide to use a telemarketing company (usually used with high end goods and services), be prepared to pay for their services.
Focus groups-Marketing firms tend to hold focus groups to help you improve your business but you will have to pay anywhere from $50-$150 to acquire there services. An affordable alternative is to hold your own focus groups by being the moderator or utilizing someone in your business as one to lead the discussion. Be sure to video record your focus group and make a written recording from it for your records so that it can be analyzed later to determine which idea's would be mostly likely to be profitable.
Identifying your customers-Decide who your target market is (people who would most likely be interested in your goods, products, or services). Once you know who your target market is you can make adjustments to your advertising that can relate to them.
Use chat boxes on your website-Using a chat box offers your customer and easy way to contact you and most chat boxes can be operated from you and your employee's cell phone so you can respond to customers needs quickly. This builds customer trust and establishes a direct line of communication with them without the stress of waiting on hold during a telephone call for extended periods of time.
Mixing with your customers-Don't be afraid to ask your customers (either face to face or on the internet) about the goods, products, or services you provide. This will give you valuable insight into what they want and like.
Tips to Help You Improve Your Business Using Surveys
It is important to build a customer base, build trust, and communicate with your customers and potential customer's. One way to do this is to find out what your customer's needs and wants are, is to create surveys.
How to get free advertisement for your business
Here are some really easy ways to get free advertisement for your business. Go to Free Business Advertising
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Home/Privacy Policy/ Mission statement/Terms of Use/Disclaimer/Other Websites by Rev. Penny Dean
Contact Us: [email protected]
Reference: Lesonsky, Rieva.(Mar.11, 2016). Improve your business with surveys. https://www.sba.gov/blogs/improve-your-business-customer-surveys